For Free Trial
-
1 credit = 1 email lookup (where email has a confidence score of 90% or above)
-
1 credit = 1 search request
For Annual & Monthly Subscriptions
-
1 credit = 1 email lookup (where email has a confidence score of 90% or above)
-
We do not charge for search requests - searches are free.
-
We offer 95% email accuracy guarantee for all emails that we charge for.
-
You can use credits for Data Enrichment as well (for Standard, Plus, Gold, Enterprise plans).
-
1 credit = 1 email lookup (where email has a confidence score of 90% or above)
-
1 credit = 1 search request
-
We offer 95% email accuracy guarantee for all emails that we charge for.
When you subscribe to our paid subscription, you get credits based on the chosen plan.
What is an email lookup?
Email lookup is when you request to view email (by clicking on 'Email and Common connections' button), and email is displayed.
We charge 1 credit per email lookup (with confidence score of 90% or above).
And, just in case email is not displayed or email has confidence score less than 90%, then we will not charge for it.
When you export your contact lookups, there's a column 'Credits Charged' which tells you if credit was charged for that email or not - check it out in this sample file of contact lookups.
You can learn more about our email verification process and confidence scores here.
What if the email is incorrect?
We provide 95% email accuracy guarantee. Should your bounce rate exceed 5% after sending verified email addresses that we charged you for, we will refund the credits charged for those emails.
What is a search request?
Each page of search result that you request is a ‘search request’. If a search query has 100 pages of search results, and you request 10 pages, it is considered 10 search requests.