For Free Trial

  • 1 credit = 1 email lookup (where email has a confidence score of 90% or above) 
  • 1 credit = 1 search request

For Paid Subscriptions (annual / monthly)

  • 1 credit = 1 email lookup (where email has a confidence score of 90% or above)
  • We do not charge for search requests - searches are free. 
  • We offer 95% email accuracy guarantee for all emails that we charge for.

When you subscribe to our paid subscription, you get credits based on the chosen plan.

You can use credits for Data Enrichment as well. 

What is an email lookup?

Email lookup is when you request to view email (by clicking on 'Email and Common connections' button), and email is displayed. 

We charge 1 credit per email lookup (with confidence score of 90% or above).

And, just in case email is not displayed or email has confidence score less than 90%, then we will not charge for it.

When you export your contact lookups, there's a column 'Credits Charged' which tells you if credit was charged for that email or not - check it out in this sample file of contact lookups.

You can learn more about our email verification process and confidence scores here.

What if the email is incorrect?

We provide 95% email accuracy guarantee. Should your bounce rate exceed 5% after sending verified email addresses that we charged you for, we will refund the credits charged for those emails.

Did this answer your question?